I’m finding that Visio 2010 (32 bit) is incredibly unstable on Windows 7 (64 bit). It appears to crash every time I shut down Visio. I did a bit of googling, and sure enough lots of other people are having the same problem.
If you are having a similar problem, try disabling the Bluetooth add-in. I never use the “Sent to Bluetooth…” option anyway, so I tried it and now Visio does not crash when I exit.
To disable the Bluetooth add-in, start Visio 2010, go to the File menu, click “Options”, then “Add-Ins”, down the bottom where it says “Manage” make sure COM Add-ins is selected and hit “Go…”. You should see the Bluetooth add-in listed. I unticked it then clicked “Remove”. If you then restart Visio, next time you shut it down it should no longer crash.
Please leave a comment if this worked for you. 
Notes from a Nerd 
I’ve seen a lot of posts on the web to disable Bluetooth. Unfortunately, I’ve got crashing going on (32bit Visio, 64-bit OS). By default we install no addins so Bluetooth isn’t at issue here. If I find anything out, I’ll post it her
Thanks, Visio 2010 stopped crashing after I disabled the add-in as you said.
Thanks, it fixed Visio crashing on my system.
Thank you its worked
thank
I did not have the bluetooth add-in but I did have an adobe add-in. After I disabled the adobe add-in Visio seems to be working fine now.
I also did not have the bluetooth add-in, and found success disabling an adobe add-in. I disabled (i.e. un-checked) the add-in: “PDFMaker for Visio COMAddin”, which resolved the crash-on-close issue. This add-in appears to add an option (“Save as Adobe PDF”) to the File menu (located between “Save As” and “Open”). I can still create PDFs (by: select “Save As” > select PDF from file format dropdown…).
Thanks for the insight. I had same problem and now that I’ve removed bluetooth, it seems to be working fine!
So far this seems to work! Thank you!
VIsio was crashing 100% of the time, this has fixed it. Thanks!!!
Crashing on windows 32 bit. Cannot disable blue tooth function – only IT admin can. Our company uses Visio because “it has always been used”. I am going to turn the boat to use Smartdraw. MS should be ashamed of themselves for launching a product like this.
good
Really good! It works 100% for me!
Woo hoo! Thank you! This problem kept me from using VIsio as it was just to unstable and this has corrected the problem :).
Worked for me….
Crashing for me too on Windows 7 with Visio 2010 Professional. Mainly using External Data though. Tried to disable Bluetooth Add-IN, but wasn’t installed. So this fix isn’t the issue for me (unfortunately). Will keep trying
Fantastic! Great advice that fixed my problem. Thank you!
THANKS!!! IT WORKED!!! I’m running Visio 2013 and did not have the Bluetooth add-in. But, I did have the “PDFMaker for Visio COM” Addin, which I disabled. Now I am crash-free!!!
By the way, operating system I’m on is Windows 7 Ultimate SP1 x64.