I’ve been trying to get quotes for my car insurance this morning. My renewal seems to have gone up quite a bit so I’ve got a few quotes but found my existing provider is quite competitive.
I noticed my current insurance is underwritten by Aviva, so I have been trying to get a quote from them directly (via Quidco cashback), but their site seems to be so slow that Firefox just gives me an empty page and Internet Explorer says “No internet connection – Diagnose this connection?”.
I’ve been trying for about 30 mins now and given up, they aren’t getting my business! I’ve done a ping and a traceroute and everything is okay at the IP level, so I suspect their web site is either overloaded or they are seeing some abnormal traffic levels. Either way they need to do better! Maybe they should take a look at something like Webscreen, which protects web sites from malicious activity.
Either way, in this day and age of e-commerce, outages like these are unnacceptable, especially with so many solutions available to prevent these kinds of problems occuring.